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ANSWERS TO YOUR QUESTIONS

Shopping Information

DO YOU SHIP INTERNATIONALLY?
Yes, of course! We offer FREE SHIPPING worldwide.
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Time needed to prepare an order for shipping varies from 2 to 5 days.
Shipping to EU destinations usually take 7/10 business days to be delivered.
Shipping to extra-EU destinations usually take 21/28 business days to be delivered.
CryptoGadgets is not responsible for delays due to customs.
WHAT PAYMENT METHODS ARE ACCEPTED?
We use Stripe as payment processor in order to accept all major credit cards.
We use Coinbase Commerce as payment processor in order to accept payment in cryptocurrencies.
CAN I CANCEL OR CHANGE MY ORDER?
Yes. You can cancel the order if not shipped. Just contact us!.
HOW DO I TRACK MY ORDER?
You will receive the traking number as soon as your order is fulfilled.

Device Information

WHY THE DEVICE LOOKS LIKE A MCDONALD HAPPY MEAL TOY?

Well... Actually, even if it can seem just a 30g piece of plastic (this is how 3D printed items look like), it takes more than 3 hours of continuous printing to generate one piece, and it is equiped with a WiFi chipset with an OLED display.

It is definitely not a cheap toy!

IS IT MADE OF PLASTIC?
Each item is 3D-printed with a fully biodegradable vegetable-based plastic material.

Contrary to other thermoplastics which are petroleum-based, some of the raw materials used include corn starch, tapioca roots, or sugarcane.

HOW CAN I ENTER THE SETUP INTERFACE?

After the first setup, may you want to change your currency pair, adjust the number of decimal digits or change the display brightness, you can simply browse to the address shown on the display during the booting process after the bitcoin logo. Before doing so, please ensure to be connected to the same WiFi network.

WHY THE MICRO_USB CABLE IS NOT INCLUDED?

 

We do not provide the micro-usb cable to keep the weight of the package under 50g so that we can offer free shipping worldwide.


Safety Information

IS CONNECTING THE DEVICE TO MY NETWORK SAFE?
We perfectly understand your concern.

This is the same trust issue we all are facing daily with our IoT devices (printers, IP cam, smart devices, etc). Unfortunately we can only trust the manufacturers.

Connecting the device to your "guest" network (if available) can make you fell more comfortable.

In any case, keeping your network and your devices/computers updated and secure is the best thing you can do. This regardless of this ticker, especially if you are in the crypto-space. In this case an hardware wallet should be a "must have".

ARE YOU GOING TO SCAM ME?
Ahahaha! No, thanks for asking :-)

We also sell through Etsy where we already have a lots of happy customers and positive feedbacks. Feel free to purchase your CryptoGadget there if you feel safer!


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